Important: ChartWorld Charts

If you are having trouble with ChartWorld charts, please see ChartWorld troubleshooting

Important: iPad/iPhone IOS 14

If you are using IOS 14 and experiencing problems connecting to WiFi devices, please see these Instructions.

ChartWorld Charts

Overview

As of 1 May 2021, ChartWorld customers must have their S-63 User Permit registered with ChartWorld in order for charts to be used in SEAiq. If you are having trouble with ChartWorld charts, please check that your Settings / S-63 Charts / User Permit is registered in your ChartWorld account as ENC User permit or ENC User permit / Backup.

Detailed Steps

See detailed steps listed below. If you have any issues, contact support@seaiq.com. Please provide as much information as possible, including the steps you have completed successfully and what specifically appears to not be working.

  1. In SEAiq:
    1. Go to Settings / IHO S-63 Charts.
    2. If User Permit is “Unregistered” then press Register button (must be connected to the internet).
    3. Make a note of the User Permit.
  2. In web browser:
    1. Go to https://chartworld.com/shop/cart.
    2. Login to your account.
    3. Copy your User Permit from SEAiq into "ENC User Permit" or "ENC User Permit / Backup"
  3. In SEAiq:
    1. Go to Settings / ChartWorld Charts.
    2. Press Update button.
    3. You should now have permits for your installation.

For further information (including additional troubleshooting) please see http://doc.seaiq.com/ChartWorldHelp.html.